Refund / Return Policy

Hebiko

Returns

You may request a return within 30 days of delivery if the item is unused and in original packaging.

How to return

Email [email protected] with your order number. We will send return instructions.

Refunds

Refunds are issued to the original payment method within 5–10 business days after we inspect the return.


Hebiko is operated by Dali Tongshenyu Department Store Co., Ltd.

Company Name: Dali Tongshenyu Department Store Co., Ltd.

Address: Shop 101, Floors 1-2, Area C, Dali Wuzhou International Trade City, Manjiang Subdistrict, Dali Innovation Industrial Park, Dali City, Dali Bai Autonomous Prefecture, Yunnan Province, China

Phone: +86 17842509063

Email: [email protected]